Rates & water

When your rates are due

1st instalment is due at the end of August   
2nd instalment is due at the end of November  
3rd instalment is due at the end of February  
4th instalment is due at the end of May

Your rates notices include general rates and water rates.

When your water usage fees are due 

The billing cycles for our water usage fees are:

Darlington Point and Coleambally: quarterly
Jerilderie: biannually

How you can pay your rates and water usage invoices

1. Direct Debit - Bendigo Bank

• Account Name: Murrumbidgee Council
• Bank Account BSB: 633-000
• Bank Account Number: 146126420

2. By B-Pay

• Biller code 4655 and the unique reference numbers on your rates and water notices

3. By credit card over the telephone

4. In person

Present your notice intact to a Customer Service Officer at one of our offices located in Coleambally, Darlington Point or Jerilderie. You can pay by cheque, cash or by EFTPOS (please make cheques out to Murrumbidgee Council).

5. Payment through the mail

If paying by cheque, please make it payable to Murrumbidgee Council. Mail your payment to:

Simply mail the tear-off slip from the bottom of the rate or water notice with your cheque, and keep the top portion of your rate notice for your records.

Pensioner concession or rebate

Pensioner concession cardholders can claim rebates on their general rates, domestic waste, water and sewerage charges (under Section 575 of the Local Government Act, 1993).

To be an eligible pensioner, you must receive a pension from either Centrelink or the Department of Veterans' Affairs, and be entitled to a pensioner concession card or Gold Card issued by the Commonwealth Government.

You can only claim a concession on the property if it is the sole or principal place you live.

Eligibility Requirements

• You must own the dwelling for which a concession is sought and it must be occupied as your sole or principal place of residence.

• You will be required to produce your pensioner concession card as proof of entitlement before gaining a pension rebate

• Persons, who become eligible pensioners or cease to be eligible pensioners during the year, will be granted a concession proportionate to the number of full quarters in which they were eligible.

• Where eligible pensioners share ownership with non-eligible pensioners, the amount of concession will also be determined by the proportionate equity in the property.

Applying for a rebate

You can obtain a form by:

• Downloading a Pensioner Rebate Application form.
• Telephoning our Rates Department to ask for a Pension Rebate Application form.
• Calling into a council office with your current Centrelink or Department of Veteran Affairs card.

Trouble paying your rates?

We have a Rates and Hardship Policy which offers payment options to provide some relief for those who are experiencing genuine financial hardship and are having difficulty paying rates and charges. 

Contact our office to discuss this with a team member from the Rates team on 1300 676 243.

Alternatively, you can contact the National Debt Helpline on 1800 007 007 to speak with a financial counsellor. They can contact us on your behalf if you want them to.

Update your contact details 

Have you changed your contact details or address? Let us know so that we can keep our records up to date.
Let us know about your change of details by:

• emailing us: mail@murrumbidgee.nsw.gov.au
• mailing us: PO Box 5 Darlington Point NSW 2706
• visiting one of our offices 

Land Values and Council Rates

The Valuer-General has published the fact sheet below to help explain the valuation system, it also includes their contact details for landholders to access more information or ask questions.

Land values and council rates

Valuer-General Newsletter >> Read more

Private works and sundry debtor payments

Payments may be made by direct debit (Bendigo Bank)

• Account Name: Murrumbidgee Council
• Bank Account BSB: 633-000
• Bank Account Number: 146126420